Privacy Policy

When you visit details of your visit may be logged in the following ways:

  • Standard web server logging
  • Google Analytics. Google Analytics uses cookies to accumulate analytics data. This analytics data is used for the purpose of determining the volume and types of usage of the web site. Details of Googles usage of this data may be found at
  • Error logging generated by components of the Heatmate web site, which may occur from time-to-time.

Information logged may include, but may not be limited to:

  • Your IP address
  • Time and date of access
  • Page or asset (image, video, etc) accessed
  • Web browser user agent identifier


In order to provide you with information about the stockists closest to you, we also attempt to determine your current location.

On the Home page, we use generalised geolocation techniques. Normally this will locate you within a non-specific region (e.g., a radius of 50km or more).

When using Stockists page, we attempt to determine your location as accurately as possible, in order to provide you with accurate information on your nearest stockist.

Contact Form

If you contact the Heatmate via our Contact form, we also store the following information which you provide via the contact form:

  • Your name
  • Your email address
  • The content of your message

If you require further details about the information we collect, please contact us via our Contact form.